Help Centre
Click the blocks below to find and view the relevant guidance you require.
Tech requirements for UofG Online
Need help with solving tech issues?
Which browser should I use?
Moodle works best with modern, up‑to‑date browsers, such as:
- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari (on macOS and iOS)
Make sure your browser is updated to the latest version.
Why and how do I clear my browser cache?
Why should I clear my browser cache?
Your browser saves temporary files (the cache) to help pages load faster. Occasionally, these saved files become outdated and can cause problems in Moodle, such as:
- Pages not displaying correctly
- Buttons or activities not working
- Changes not appearing after an update
- Being logged out unexpectedly
Clearing your browser cache forces the browser to load the most up‑to‑date version of the site and often resolves these issues.
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